British Heart Foundation reveals extent of retail losses as it starts closing 150 shops

The British Heart Foundation (BHF) recorded a net loss from its retail arm of £3.3m during the last financial year, ahead of a cost cutting plan that will see 150 of its charity shops close over the next two years.

The figures have been revealed in its annual report and accounts for 2025/2026, which detail that “in retail, the ongoing impact of cost inflation and sector-wide trading difficulties resulted in a net loss position” that has contributed to the shop closure plan.

It added that “this level of financial return is not sustainable” and its plans to close stores are “designed to ensure our retail network remains strong and sustainable”.

The charity’s annual report said: “Like many retailers, we are seeing rising costs and changing shopping and donation habits reshape the retail landscape.

“To ensure our retail income remains strong and sustainable for the long term, we need to adapt how we operate.”

The charity anticipates that the planned shop closures will “likely result in limited recovery in retail profitability over the next two years”.

As of March this year its retail portfolio of 651 shops included 470 clothing stores and 181 focused on homeware.

BHF’s annual report also details that over the last financial year it awarded £103m for new research that has grown its research spending to nearly £500m, its highest level since the Covid pandemic.

Over the year its spending was £440.8m however its income was just £415.5m.

This is the third year in a row where its expenditure has outstripped its income. Last year it earned £410.6m while it spent £427.1m



Share Story:

Recent Stories


Beyond the funding squeeze: Using equities to secure your charity’s future
With charities facing increasing financial pressure and traditional income streams under strain, making investments work harder has never been more important. M&G’s Richard Macey and Michael Stiasny join Charity Times to discuss why equities remain a vital long-term asset class for charities, how organisations can balance income generation and growth, and the opportunities the current market environment may offer to help strengthen financial resilience.

Charity Times Awards 2023

Charity Times video Q&A: In conversation with Hilda Hayo, CEO of Dementia UK
Charity Times editor, Lauren Weymouth, is joined by Dementia UK CEO, Hilda Hayo to discuss why the charity receives such high workplace satisfaction results, what a positive working culture looks like and the importance of lived experience among staff. The pair talk about challenges facing the charity, the impact felt by the pandemic and how it's striving to overcome obstacles and continue to be a highly impactful organisation for anybody affected by dementia.