Gift Aid backlog impacting charities’ cash flow

The Charity Tax Group (CTG) has been in talks with HMRC over reports it has received from large charities “that they are experiencing longer processing times for Gift Aid claims”.

They warn this is hampering charities’ cash flows.

HMRC has advised that “a processing issues had created a backlog of claims requiring approval”, according to CTG. It has further advised the tax group that processing times “are now returning to normal” as this backlog “is being cleared”.

“However, we are keen to understand whether delays are continuing to affect charities. If your organisation is experiencing ongoing issues with Gift Aid claim payments, please do let us know”, said CTG.

Charities impacted by delays are urged to contact the group at expert@charitytaxgroup.org.uk.

The CTG also points out that BDO has launched a free Gift Aid training tool to further support charities.

The importance of Gift Aid to the sector was among issues discussed by charity leaders with recently appointed charities minister Vicky Foxcroft last week.



Share Story:

Recent Stories


Video Q&A: In conversation with Vicki Sellick MBE, CEO of Good Things Foundation
Vicki Sellick MBE, CEO of Good Things Foundation joins Charity Times editor, Lauren Weymouth to discuss her leadership journey, the organisation’s new strategy and the findings of the Digital Nation 2026 report. She explores the challenges of digital inclusion, the opportunities and risks of AI, and how the sector can ensure nobody is left behind.

Video Q&A: Benefits of bespoke investment vs pooled funds for the third sector
In this Charity Times video Q&A, editor Lauren Weymouth speaks to Ed Caswell of RBC Brewin Dolphin to explore how charities can align investment strategies with their mission, balance income and growth, and adapt to changing needs. He discusses discretionary management, responsible investment and the importance of effective governance and regular portfolio reviews.

Charity Times Awards 2023